Terms of Service
Last Updated: October 12, 2025
1. Acceptance of Terms
By accessing and using the services provided by Lux Exclusive Global Homes Inc DBA Alejandra Carlo Properties ("we," "us," or "our"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Provided
Lux Exclusive Global Homes Inc DBA Alejandra Carlo Properties provides real estate brokerage services, including but not limited to:
- Property buying and selling assistance
- Real estate consultation and market analysis
- Property showings and tours
- Investment property guidance
- Connection to mortgage and financing partners
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of any account credentials
- Use our services only for lawful purposes
- Not interfere with or disrupt our services
- Respect intellectual property rights
4. Real Estate Representation
Our relationship with you as a client will be governed by a separate written agreement. These Terms of Service apply to your use of our website and digital services. Any formal real estate representation requires a signed agency agreement in accordance with Texas and Florida real estate laws.
5. Property Information
While we strive to provide accurate property information, we cannot guarantee the accuracy, completeness, or timeliness of listings and property details. Property information is subject to change without notice. All property information should be independently verified.
6. Communications and Marketing
By providing your contact information, you consent to receive communications from us via phone, email, and SMS/text messaging regarding our services, properties, and real estate opportunities. You may opt out of marketing communications at any time by replying STOP to text messages or using the unsubscribe link in emails.
7. Third-Party Services
We may connect you with third-party service providers such as mortgage lenders, home inspectors, attorneys, and other professionals. We are not responsible for the services, actions, or omissions of these third parties. Any agreements with third-party providers are separate from your relationship with us.
8. Limitation of Liability
To the maximum extent permitted by law, Lux Exclusive Global Homes Inc DBA Alejandra Carlo Properties shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.
9. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Lux Exclusive Global Homes Inc DBA Alejandra Carlo Properties or its content suppliers and is protected by copyright and intellectual property laws.
10. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of Texas.
12. Equal Housing Opportunity
Lux Exclusive Global Homes Inc DBA Alejandra Carlo Properties is committed to compliance with all federal and state fair housing laws. We provide equal professional service without regard to race, color, religion, sex, handicap, familial status, national origin, sexual orientation, or gender identity.
13. Contact Information
If you have any questions about these Terms of Service, please contact us:
Lux Exclusive Global Homes Inc DBA Alejandra Carlo Properties
Houston, TX & Miami, FL
Phone: (832) 600-4707
Email: alejandra@alejandracarlo.com
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

